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IdenTrust | DST Contact Us
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Due to recent high call volumes to Customer Support, you may be experiencing longer wait times or a busy signal
because all circuits are busy. We apologize for this delay and inconvenience. A quick and simple alternative to
contact us is via email at helpdesk@IdenTrust.com and technicians are doing their best to get to email
resolution as quickly as they possibly can.
Also for your convenience, please visit our FAQ Library to answer questions you might have regarding ACES, IECA,
and TrustID Personal, Business, and Server SSL certificates.
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Please contact us with any questions you have about IdenTrust and IdenTrust|DST.
We can be reached in the following ways:
Corporate Headquarters
IdenTrust Inc.
795 Folsom Street, 1st Floor
San Francisco, CA 94107
Telephone: 01.866.IDENTRUST(433.6878)
Fax: 01.415.848.2745
International Office
MWB Business Exchange
78 Cannon Street
London EC4N 6NQ UK
Telephone: 44.207.618.8406
Fax: 44.207.618.8247
Customer Support Helpdesk
General: 01.888.248.4447
IdenTrust|DST DoD: 01.888.882.1104
International: 01.801.924.8146
Fax: 1.888.824.0198
Email: helpdesk@IdenTrust.com
Customer Support is available to assist you Monday through Friday, 7 a.m. to 6 p.m. Mountain Time.
SALES
For inquiries in the following areas, please contact:
Government: govtsales@identrust.com
Financial Institutions: financialsales@identrust.com
Corporations and all others: corpsales@identrust.com
PARTICIPANT
To become a Financial Services Participant, please contact:
North America:
Christy Serrato, VP and Director, Global Sales
Europe, Middle East, and Africa:
John Bullard, Vice President, Global Ambassador
Asia Pacific:
Andrew McLauchlan
PARTNER
If you are interested in becoming a partner and joining our Compliant Vendor program, please contact marketing@IdenTrust.com
PRESS
Rebecca Krueger
Schwartz Communications, Inc.
IdenTrus@schwartz-pr.com
415-512-0770
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