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We understand that implementing a full-scale digital identity authentication solution requires dedicated support. We provide 24/7 customer service help desks and on-site service and support as needed. Whether you are modifying the parameters of your identification and security process or upsizing your operation to meet growth demands, DST will be there with the industry's leading customer service representatives.

Due to recent high call volumes to Customer Support, you may be experiencing longer wait times or a busy signal because all circuits are busy. We apologize for this delay and inconvenience. A quick and simple alternative to contact us is via email at helpdesk@IdenTrust.com and technicians are doing their best to get to email resolution as quickly as they possibly can.

Also for your convenience, please visit our FAQ Library to answer questions you might have regarding ACES, IECA, and TrustID Personal, Business, and Server SSL certificates.